Privacy Policy

This Privacy Policy governs how the School (powered by Teachable and managed by Offploy CIC) collects, uses, maintains, and discloses information from users (each, a "Student"). It applies to the School and all courses offered through it.

Personal Identification Information

We may collect personal identification information from Students in a variety of ways, including (but not limited to) when they enrol in a course, subscribe to a newsletter, or engage with other School-related services or resources. Students may visit the School anonymously. We collect personal information only if it is voluntarily submitted. Refusal to provide certain information may prevent access to specific School activities.

How We Use Collected Information

The School may collect and use Students’ personal identification information for the following purposes:

  • To improve customer service
    Information you provide helps us respond more effectively to support requests.
  • To personalise the user experience
    We may use information in the aggregate to understand how Students use the services and resources we provide.
  • To send periodic emails
    We may use Student email addresses to send updates related to their course or respond to enquiries.
  • To deliver digital credentials
    Once you have finished this course, you will be eligible to receive a digital credential from City & Guilds. You will receive an email from them after you finish the course to claim your digital credential. To find out more about how we process your personal data in relation to this course, please see our privacy notice. To find out more about how City & Guilds processes your personal data in relation to the digital credential, please see the City & Guilds privacy notice.

Sharing Your Personal Information

We do not sell, trade, or rent Student personal identification information to third parties for marketing purposes.

We do share your data with selected partners when required to deliver the services you've requested. This includes City & Guilds for issuing your digital credential as described above. We also use third-party providers for services like analytics, communication, and learning tools. All such partners are contractually obliged to handle your data in accordance with relevant data protection laws.

Third-Party Websites

Students may find links or other content within the School that lead to external websites or services. These sites have their own privacy policies and practices. We are not responsible for the content or activities of any linked sites.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. We encourage Students to review this page regularly for changes. By continuing to use the School after changes are posted, you accept those changes.

Your Acceptance of These Terms

By enrolling in the School, you signify your acceptance of this Privacy Policy. If you do not agree, please do not enrol. Your continued use of the School after updates are posted will be considered acceptance of those changes.